The Waukee Brief

The local's guide · Moving here

Setting up utilities in Waukee: who provides what, and how to turn it all on.

New house, empty checklist. Here's every utility you need to get running in Waukee - who the provider actually is, the number to call, and what to have in hand - so you can knock it all out in one afternoon instead of learning the hard way when the water's still off.

The quick version

Water, sewer & trash: all City of Waukee, billed together (City of Waukee Utilities, 515-978-5502). Electric & gas: MidAmerican Energy (1-888-427-5632). Trash: city curbside pickup is included on your utility bill (how that works). Internet: Mediacom, CenturyLink, Mi-Fiber and others - check your address. Have ID, your move-in date, and payment ready.

The essentials

Who provides utilities in Waukee?

Water, sewer & trash - the city

Here's the thing that makes Waukee simpler than some of its neighbors: water, sanitary sewer, and garbage are all run by the City of Waukee and billed on one monthly statement. This is usually the first call you make. Set up, transfer, or stop service through City of Waukee Utilities.

City of Waukee Utilities · water, sewer & garbage billing515-978-5502
Email[email protected]
After-hours water emergency · 24-hour Public Works line515-903-8889

Utility billing office: City Hall, 230 W Hickman Road, open Mon-Fri 8 a.m. to 5 p.m. · Waukee utility companies →

Electricity & natural gas - MidAmerican

MidAmerican Energy provides both electricity and natural gas across Waukee, so you can set up both in one call. If you're on a rural edge of Dallas County, it's worth confirming your provider by address.

MidAmerican Energy · electric + gas1-888-427-5632

Trash & recycling

Unlike some metro suburbs, Waukee provides city curbside garbage and recycling, and the fee rides on your monthly city utility bill. The routes are run under contract by a private hauler (Ankeny Sanitation / ASI). It's worth its own page - Waukee trash & recycling, explained →

Internet & TV

The City of Waukee lists several wired and wireless providers, but availability is street-by-street - check your exact address when you order.

Mediacom · cable internet + TV, widely availablecable
CenturyLink · DSL & fiber in parts of townwired
Mi-Fiber & other local ISPs · Consolidated Communications, Frontier, Vonagewired
HughesNet / Viasat / satellite TV · Dish, DirecTVsatellite

Provider coverage varies by neighborhood - the current list is on the city's utility companies page.

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Do it in order

Your move-in checklist

1. Water, sewer & trash · City of Waukee Utilities, 515-978-5502first
2. Electric & gas · MidAmerican, schedule your start datebefore move-in
3. Internet · book install early - slots fillASAP

Have ready for each: your new address, a photo ID, your move-in date, and payment info. Some providers ask for a deposit depending on credit history.

Quick answers

Waukee utilities: FAQ

How far ahead should I set things up?

Call about a week before move-in. City water and power can usually start on your date with a quick call; internet installs book out further, so grab a slot early.

Is there one company for everything?

Almost. The City of Waukee handles water, sewer, and trash on one bill, MidAmerican covers power and gas, and you pick your own internet. That's fewer moving parts than a lot of metro towns.

Who do I call for a water main or sewer emergency?

The City of Waukee's 24-hour Public Works hotline is 515-903-8889. For any life-safety emergency, call 911.

More for new residents

Is Waukee water safe to drink? · Trash & recycling · Waukee Public Library · All guides

More from The Waukee Brief All Waukee guides · Things to do · Restaurants · Events calendar · Water · Trash & recycling
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Sources: City of Waukee - Utility Companies and Water Department pages (waukee.org); MidAmerican Energy service area (midamericanenergy.com); City of Waukee Garbage & Recycling page. Providers and coverage change and vary by address - confirm your specific service when you set up.